Building out the Social Media FAQ

In talking with Chris Brogan recently (during his WordCamp Las Vegas presentation actually) I pointed out the fact that our RSS Streams don’t do much to help build our collective memory. In some ways, a tweet is like a shooting star, if you happen to be looking at the right time in the right place, you can see something brilliant on occasion. They serve as sparks for our imagination, but as with our real world conversations, it’s presence is often more ephenneral then permanent. Chris rightfully pointed out this is why he focuses so much effort on his blog, that there is deeper conversation and permanence in blogging (which is one reason why I am going to try to do more of it in 2009 like this).

In our back and forth, we discussed the fact that the online conversation that occurred in ‘the early days of social computing’ on mailing lists and forums often had significant (and generally misplaced) energy directed at people who joined the community and did not first ‘read the FAQ’ to discover the historically important conversations they had before you showed up. It included some cultural nuances, pointers to reference data as well as answers to questions from people new to the field or the industry or the community of interest or whatever the central topic was for the group.

So in thinking about our mission to further media literacy, our efforts to promote the Social Media profession and the widespread use of Social Media by different people from around the world, we are going to start a new project to build out the Social Media FAQ (Frequently Asked Questions). When launched during SxSW (good goal eh?) we hope that people will be able to send anyone interested in Social Media here as their starting point into the world of Social Media. If you have some ideas about what this site should look like or what it should do, please share them in the comments or write them up on your blog and send us a trackback.

In the meantime, please help us get started by submitting one or more of your frequently asked questions below. If you have an answer for the question, even better, but the value of powerful questions is what we are seeking here. Ultimately, the biggest questions will be explored as part of our new International Social Media Club program we are simply calling Question of the Week right now. So let’s get started and move to get all the information, knowledge and insights organized! Not only will it help people learn, it will enable practitioners and professionals to invest more time innovating and less time explaining the basics.

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