Is SxSW going to be the death of Twitter?


Just about 6 weeks ago, I wrote a post about Twitter being a great evolution of IM, moving to EM, which I called “everywhere messaging”. Well, in the weeks since, I have come to realize it is really about EP, “everywhere publishing” - but not just publishing in the broad sense, but rather, it is a functionally restricted form of micro-blogging. If you look at my Twitter feed, you will see that this is generally how I use it.

Unfortunately, it feels like Fonzi is getting his swim trunks on, and the sharks are looking ferocious. Why would I suggest that this great channel that I have been touting for the last few weeks is about to jump the shark? Because of the amount of focus on the use of Twitter as a communications channel down at SxSW (did I mention how bummed I am that I am not there?). BTW, I am seriously asking the question of whether SxSW will be the death of Twitter? The reason being that we must cross over and bump up against barriers in order for us to realize they exist in new realms - the amount of traffic coming through Twitterific is just overwhelming and causing it to lose its’ intimacy for me.

Tonight, I came back to the Social Media Clubhouse from dinner with Kristie and Tom Foremski to see that my last 20+ Twitters were a back and forth conversation between my friends Chris Pirillo and Robert Scoble about Twitter. In fact, Kristie, Tom and I were just having a conversation in the car no more then 60 minutes ago about the same problem. I already can’t keep track of the friends I really care about staying connected to with the increase in usage, and now I am feeling guilty every time someone adds me as a friend when I don’t add them in return. But I can’t add everyone - I just don’t have the extra attention to invest, and to Chris Pirillo’s point

what happens when you have 10,000 followers - and their responses get buried because you can’t reciprocate?

The thing is, the very nature of Twitter, which Kristie pointed out mirrors the addictive nature of Flickr, will lead to a natural increase in the frequency in usage, the scope of usage and the number of people using the service. In the last week, I have received at least 30 friend requests, and I am not really that well known or popular. Scoble is over 1,000 already and climbing fast. Pirillo is right, but he need not go out to 10,000 followers - Scoble is already having responses and more get buried - it has happened in his voicemail where he directs you to email, and even in email and other channels, he is always going to fight to keep up, despite all his very hard work and great intentions.
The thing about Twitter, Flickr and other similarly architected services is that we like staying in touch with the people we care about, the people we WANT to have connecttions with. Unfortunately, and as I have been saying a lot lately - Humans Don’t Scale. Dunbar was really right - I am pretty much putting the Dunbar number in the same category as Newton’s laws of gravity. It is important to note that I am not hoping for its demise - far from it. I am however wondering what can be done about those of us that care about such things in thinking about some sort of guideliness to prevent usage patterns from destroying the incredible value we find in staying connected to the people we care about most.

So what are the limits of Twitter, what are the best uses? Can we put this altogether in a wiki? Am I just crazy? Or is the usage of it morphing in ways that are really decreasing the value of the channel instead of increasing it? Is there any possibility to save Twitter from Twittering itself to death?

Mea Culpa: Occasionally, I do use the dreaded @ myfriend message myself. At this time, I want to apologize to everyone for this terrible, terrible assault on your attention. Direct messages should be sent directly - or if it was/is necessary to build upon a conversational thread, I should have made the slight additional effort to have blogged it myself on my full site. Perhaps Twitter could make a C messageID, or C myfriend feature to redirect some of this additional traffic. But honestly, I think the additional volume, the experimentation and the morphing of this great everywhere publishing must give us all pause, to rethink what works well and what doesn’t - to then start modeling the behaviour we hope to see from others…

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Pete Cashmore’s post on Twitter is too good….
http://mashable.com/2007/03/11/twitter/

Cyberstalking for the Young and Restless.
12 Months tops before it joins all the other broken toys.

I still wonder what urge Twitter is designed to scratch. If Twitter is a mobile substitute for IM, well, what’s wrong with mobile IM. If it’s a short form of blogging, well, what’s wrong with short blog posts? If it’s just like posting messages to a wall on Facebook, well…you get the picture.

I’m so glad you said this. I follow about fifteen people, most of whom I want to follow and about a dozen follow me. For a while I was feeling unpopular until I realized that following Scoble on Twitter is just like reading his link blog — he does it so you don’t have to.

Ross Mayfield wrote a good piece on this too earlier in the week that I just saw - thanks Graeme for the link tunnel to it - also saw something in the Guardian’s technology blog which is interesting.

The more I am thinking about this the more I am thinking that the addition of ‘audience control’ (as opposed to access control) may make this more compelling and save the day (this is something that a very smart professor / entrepreneur from UBC Vancouver shared with me at Northern Voice (don’t have his card with me). The groups feature makes it very compelling, a more stronger filter mechanism with advanced rules and a few other tools, could prevent this from being the end - with such tools, I have many business ideas that could prosper greatly, in addition to saving many lives.

I wonder why group IM chat on Mobile Phones did not take off like this? We have had the core functionality for years…

Jason, the limit of the message length and the original question is what really makes it different from simple blog posts - but if people don’t stay wihtin the context of the message (count me guilty) it depreciates the value for those people expecting such a boundary. The thing is, it creates additional value and allows for innovation too, so I don’t want to systemically limit the service, I just think having some tools and control mechanisms in place that are optional might be very healthy and helpful…

Great thoughts, good and timely post.

I think Twitter is being misused by Scoble and others. The service is for sending messages to true friends and family, not strangers and loose web buddies.

I predict most normal people will have less than ten friends on Twitter. Each of those people will be someone you truly care about, and enjoy receiving text messages from.

I have used Twitter to update people on my mother’s health, my job status, and where I am hanging out. Who in the world is interested in that other than my real friends?

For loose connections, I will subscribe to their Twitter feeds and keep up once a day, or less.

I don’t think it will jump the shark (though I’m sure some people will stop using it and others will start).

I think they’ll be able to make some flickr like changes to make it easier to handle the traffic.

Though instead of family, friends, contacts, it might be which updates you only read on the web, which are sent to your phone, etc.

There is that functionality now if you send a code, but it should be easier to do.

There also should be a way to makre sure some updates aren’t publically displayed (instead of just making all updates private).

Some of this won’t be as easy if you’re just using SMS, but it should be possible through the web interface (and probably other apps which use the API).

It also may be that people start multiple twitter accounts for different purposes like Scobble’s silent scoble with just five updates a day.

It would be good to have a way to manage them just like multiple blogs on blogger so you don’t have to log in and log out.

“Tonight, I came back to the Social Media Clubhouse from dinner with Kristie and Tom Foremski to see that my last 20+ Twitters were a back and forth conversation between my friends Chris Pirillo and Robert Scoble about Twitter.”

Among accomplished users, there’s a tendency to use new media channels as old ones.

Developing buddy-groups would help with organizing info, true?

Server load does seem like a real issue, though.

Hashim: if you think I’m a jerk, there’s a simple solution: unfriend me! Damn, it’s amazing how clueless people are about a system like this. If someone is doing something you don’t like you don’t need to listen. It’s not IRC where I pollute your experience by being a jerk.

Truth is, I have more than 1,000 people listening to me cause I’m providing a service (watching the other 1,000 and bumping up interesting Twitters).

But, I guess it’s more fun to claim I’m breaking some imaginary set of rules.

Screw those rules. Who made you Twitter God anyway?

“I wonder why group IM chat on Mobile Phones did not take off like this?”

Simple. Cost. All the Twittering I do would be impossible if I were to be paying the sort of rates that mobile providers would like to charge me for them. It’s just not worthwhile at that price point.

The demand that everything turn a quick buck is the reason that nothing very innovative is happening at mobile networks.

Twitter is utterly addictive. The fact that it costs virtually nothing is part of that addictiveness. If I had to pay 50p per message, I wouldn’t touch the bloody thing with a bargepole.

i am fascinated to see this evolve. this is a network in action, right before our noses, very visible. my question is, will twitter be able to evolve to fit the majority of its users’ needs - for example, by finding ways to manage 1,000 friends - without losing its utterly intriguing simplicity?

I think we’ve got some good ways of dealing with these problems at Jaiku ( http://jaiku.com ), would be interested to know what you think.

[…] March 12th, 2007 With South by Southwest starting this past weekend, twittermania seems to have reached new heights. Ross Mayfield thinks it’s reaching a tipping point among the people he knows, and even John Edwards is twittering. So what is twitter? The official description is “a global community of friends and strangers answering one simple question: What are you doing?” Some of the unofficial descriptions are perhaps more helpful - a micro blog, instant messaging on steroids, everywhere messaging, everywhere publishing. […]

“Hashim: if you think I’m a jerk, there’s a simple solution: unfriend me! Damn, it’s amazing how clueless people are about a system like this. If someone is doing something you don’t like you don’t need to listen. It’s not IRC where I pollute your experience by being a jerk.”

No, no, no. I’m not calling you a jerk.

I just think the way you’re using it, which Chris used as an example of why Flitter will jump the shark, is not the way 99% of people will use the service.

The thing is that Ev and Biz really understand how to co-create value by listening to the users. Already some new features are rolling out, quietly - I noticed the ‘in reply to username’ on an @ Twitter today…

They will adapt it to the lowest common denominator of users, as Ev did with Blogger and Odeo. With seemingly little patentable in here though, others will adapt it to unique and high value contexts in which the same sort of functionality is applied to different problems and opportunities.

BTW - Dave McClure just Twittered “on twitter overload… turning off updates for a bit”

[…] All those über-geeks at SXSW seem to be pushing Twitter to the breaking point, and all those of us stuck at home must pay the price. Its a shame too because I can’t stay aprised of my favorite Twitter denizens like John Edwards, John Gruber and Darth Vader. So if you want more insightful Mac based commentary, or hilarious, geeky Star Wars wit delivered right to your desktop or mobile phone, let’s hope Twitter can survive its growing pains and blossom into the killer service we all know it is. Besides, I have it on very good authority that Vader ain’t got all day! […]

[…] I have only 5 friends on my Twitter and almost cannot keep up with all the chatter.  How does other people keep up.  See Andy has 39 and Kelly 27 and I am sure there are others that have way way more friends.  Read today that some people have 1000 people they follow .. […]

[…] It’s been a big week for Twitter. With SXSW going on in Austin, the hardcore Twitter-addicts converged with Twitter’s founder to let the Twitter community track their every move from party-to-party. They’ve been the BUZZ of the social mediasphere all week. Chris Heuer even speculated on Twitter’s early demise because of the SXSW frenzy. […]

[…] Article 2  […]

[…] Source: Social Media Club, “Is SxSW going to be the death of Twitter?” […]

[…] The only decent defense of Twitter’s marketing potential I’ve seen is in fact a list of thing the site could or should do from Search Marketing Gurus, and even this list could be expanded quite substantially. However, notice that this is a list of things that the site doesn’t do currently. In addition, some people are already hypothesizing that Twitter is reaching critical mass and is going to lose its appeal due to chronic overcrowding. Add marketers to the mix (which means everyone from the pros to the cheap-mortgage-foreclosure-experts-car-insurance-cialis-xanax spammers) and you really will have another MySpace where the vacuum of garbage sucks in every useful function the service once had. The useful information currently available on Twitter’s "Recent Updates" Page […]

I came in knowing nothing about Twitter. I saw my friends using it for the kind of irrelevant things you’re complaining about here, and quickly adjusted to thinking of Twitter as a place to post random quickie things I don’t want to pollute Livejournal with (I tend to prefer more substantial posts over brief ones, which is why I often take a while to work on Livejournal posts).

I didn’t know about the uses you were using it for. I saw barely any indication of intended purposes. That said, I can understand your annoyance–different people expect different things of the service. I don’t think any single use is actually wrong, it’s only clashing expectations that causes the issue, and some form of meditation is needed.

The very setup of Twitters encourages people to post spates of “whatever they happen to be thinking at the moment”, and there aren’t any guards in place except simply not friending people whose posts you don’t like. I do think some kind of group control might actually be nice to permit multiple uses of the service without having to sign up for multiple accounts, or to permit the more chatty of us to still associate with different-purpose people like you.

Additional clarification: I’m currently only interacting with a very narrow social circle with similar usage habits.

[…] Is SXSW going to be the death of twitter? The thing about Twitter, Flickr and other similarly architected services is that we like staying in touch with the people we care about, the people we WANT to have connecttions with. Unfortunately, and as I have been saying a lot lately - Humans Don’t Scale . . . […]

[…] You may have heard of Twitter and already formed your own opinions. I had an opinion (pretty much like this one) and was pretty sure I wasn’t going to get a twitter account. But then I had an epiphany one day and for reasons I won’t disclose (unless you e-mail me and promise to not blog on it) I actually joined Twitter. And I’d like to report on it as a networking tool. I don’t care if you don’t do it, or if you do it. The issue is how you participate and what you do with it. […]

[…] Is the hype surrounding Twitter going to be short term? After all, the Twitter Club currently seems to be congregated somewhere in Austin, Texas, and Chris Heuer thinks that communication will become difficult as more and more people sign on, a thought that was voiced Saturday night in the IRC channel (run by Chris Pirillo at irc.wyldryde.org #twitter). Despite Twitter’s momentum gain back when an earthquake hit the Bay Area, is SXSW the pinnacle for Twitter and is it the beginning of the end? Or is it just the start of a beautiful relationship, as they say? I suppose we’ll wait and see, but I personally see that Twitter’s popularity will continue as long as it continues to feature those long-lasting and engaging conversations. […]

[…] Admittedly, when I saw random user “tweets” projected onto a big screen at South by Southwest (SXSW) Interactive last year, it seemed like a mildly-amusing but rather silly new tech toy. […]

[…] Admittedly, when I saw random user “tweets” projected onto a big screen at South by Southwest (SXSW) Interactive last year, it seemed like a mildly-amusing but rather silly new tech toy. […]

[…] et le mashup de grands événements, comme pour rappel le Super Tuesday, Mac Event, SxSW ou d’autres évenement […]