Social Media Now: Will the Me Generation Go Social?


Eons, Jeff Taylor’s social network for aging boomers, raised $22 million yesterday. The second round investment was led by Charles River Ventures joined by Intel and Humana–one of the company’s initial sponsors. Eons’ original investors, General Catalyst Partners and Sequoia Capital, participated as well.

For the traditional media business, boomers remain a cash cow. Aging boomers are the last record buyers standing, the final group to get its news from papers
and the most likely group to fill movie theaters as younger viewers turn to DVD.  In other words boomers haven’t yet adapted to Web 1.0, never mind to social media. This is a generation that still reaches for yellow pages before it does Google. Boomers online represent either an enormous opportunity or an enormous black hole.

Will the “Me Generation” go social? For Eons that question represents the first hurdle.  Will the generation whose media habits were formed by the heyday of network TV, change its behavior and begin doing the things social media
participants do: contribute, participate, and tag?

I haven’t seen any recent research comparing the online social behavior of boomers to that of their children, but I’d like to? (Can anybody post a link?)

I suspect that few boomers post pictures to Flickr, keep blogs, or tag links with del.icio.us. Partially that illustrates a technology gap. But more importantly it highlights the gulf that exists between the way boomers and their kids think
of personal messages.

Boomers send private messages in emails, maybe IMs. Private communication remains a one-to-one experience. Their kids use public Facebook walls for the most personal and individual of messages. The new generation gap revolves not around technology–boomers are comfortable with the Internet–but around message privacy. Their net native kids make public things that boomers would be aghast to share.

A company can sell boomers services that make them feel safe online (they have no idea when they’re getting a phishing e-mail). A company can facilitate access to information about heath, finance, travel. A company can even get boomers to feel comfortable with Web bulletin boards. But will boomers become fully engaged participants in a social network?

Some of them, I guess, which may be business enough for Eons and a health care company like Humana. But why do boomers need a social networking hub all their own?  With the relaunch of Ning as just the highest profile
company to offer bespoke social networking
  and with the growing adoption of OpenID it feels like we’re moving away from the era of social networking hubs. After all, Internet industries aways develop from less open to more open.

These are the questions at the heart of yesterday’s $22 million bet.
 

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Oh, please, you are so naive. I am an older Boomer and I started the Social Media Club in Phoenix. Boomers are my friends. Although some are not social, almost all of them know Flickr, YouTube, etc. Many blog. Are they on Facebook? No. But they all date online.
When I compare the social networking percentages of boomers and of my children (GEN X and GEN Y) I find not much penetration yet in any of the generations. It’s a moment that is coming…for everyone.
Boomers are in the workforce. The workforce is full of social media, collaboration software, etc. They will adopt these tools just as they adopted email, IM and online shopping. If it’s convenient and healthy for them, they will do it.

Wrong, maybe. Naive, no.

I’m technically a member of the boomer gen (tho’ I just get in under the wire), and when I compare the social networking practices of those of my peers and folks just older than I (that is, those of my peers who are not Internet professionals), I find an enormous gulf between the boomers and their children.

Ubitquitous facebook & youtube penetration among kids, zero involvement in anything of the sort among the adults.

Furthermore, this notion among the kids that the normal way to send personal messages is publically is disconcerting to the adults. It’s a generational change.

In any event neither of our samples is sizable enough to be meaningful. I’d love to see a scientific study. Like I said there may be enough boomers to make a business out of something like Eons. But I don’t think the boomers will deliever the same kind of impact on the SM biz that they delivered (and still deliver) on the trad media biz.

Dating online is an interesting case. I don’t know enough about the market there. Any idea what percentage of the online dating market is 45 and up?

[…] Today, Jason Chervokas has a similar line of questioning, Will the Me Generation Go Social? Jason is inclined toward a different conclusion and is well worth the read. Will the generation whose media habits were formed by the heyday of network TV, change its behavior and begin doing the things social media participants do: contribute, participate, and tag? I suspect that few boomers post pictures to Flickr, keep blogs, or tag links with del.icio.us. Partially that illustrates a technology gap. But more importantly it highlights the gulf that exists between the way boomers and their kids think of personal messages. […]

Thanks for your post and your interest in how Boomers connect online, Jason. Here’s my perspective as a blogging Boomer who is the Social Media Club contact for Chicago.

My three socially active [online and off] teenagers take me to the edge of what’s new - whether I’m ready to go there or not. I sometimes write about what they have to say in posts like “Is Email Outdated?” that talks about the trend away from email to texting and Facebook.

For me, it’s not your birthday that dates the way you communicate, it’s your outlook on life and your approach to everything you do. If you want to be edgy, you can be – at any age.

A few resources . . .

Online and direct marketing company for adults in their 40s, 50s and 60s http://www.thirdage.com

Fastest growing site for Boomer women on the Web – their words
http://www.boomerwomenspeak.com

AMA Webcast Marketing to Boomer Women
http://www.marketingpower.com/webcast333.php

http://www.theboomerblog.com

Article on marketing to Boomer women
http://blogs.mediapost.com/omd_commentary/?p=418

Barbara Rozgonyi

Barbara, thanks for your comment. Of course I know about ThirdAge.

The gist of my comment on Eons was not that boomers don’t or won’t use the Net. That’s absurd.

And Boomers (and I’m a trailing edge boomer) do behave socially online–they’re obviously comfortable w/ Web based discussion, for example.

My question relates more to certain kinds of behavior that characterize social media–contributing media (posting youtube clips, blogging, podcasting, etc); participating in media (comments, collaboration); and tagging, naming or categorizing media (tagging, linking, etc).

Maybe I’m wrong. I’d love to see some study of boomers and social media–percentage of bloggers over 44, percentage of YouTube clips loaded by people over 44, percentage of 44+ internet users who post photos to a photo sharing service, etc.

I think there’s a difference in kind between the way our kids (mine is 15), who grew up in a Net-abled world, think about “media” (more of a verb) and the way we think about it (more of a noun).

I also believe the kids are comfortable doing things in public (ie on facebook and myspace) that their parents believe are or should be private acts. Even messaging. We use e-mail for private messages. They post private messages semi-publicly. That also is a generational change.

Finally, because of my bias as a trad media guy who got into the Net biz in 1995, I am always looking at what boomers do because boomers created the media economy as we knew it before the Net. (Here’s something about the boomer demo and pop music: http://chervokas.typepad.com/trickster/2005/03/yesterdays_gone.html

Boomers haven’t shifted even their trad media consumption online. With social media, for the first time in our lifetimes, boomers will not be the demographic that defines a media platform or makes it profitable.